Privacy Policy
Effective Date: 8 May 2026
Powerhouse Mag respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you use our website, create an account, purchase products, join a membership, register for events, access member content, submit forms, or otherwise interact with us through powerhousemag.com.au.
By using our website or services, you agree to the collection and handling of your personal information in accordance with this Privacy Policy.
1. About Powerhouse Mag
Powerhouse Mag is an Australian automotive culture platform offering magazine content, memberships, merchandise, events, partner offers, community features, and related services.
For privacy-related questions, you can contact us at:
Powerhouse Mag
Email: admin@powerhousemag.com.au
Website: powerhousemag.com.au
2. Information We Collect
We may collect personal information directly from you when you use our website, create an account, purchase a product, join a membership, complete a form, register for an event, contact us, or interact with our services.
The types of information we may collect include:
- Full name
- Email address
- Phone number
- Billing address
- Delivery address
- Account username and login details
- Membership details
- Order and payment-related information
- Event registration details
- Communication preferences
- Messages, enquiries, or form submissions
- Any information you voluntarily provide to us
We may also collect technical and usage information, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referral source
- Website activity
- Cookies and tracking data
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
We do not generally store full credit card details on our own systems. Payment information is handled securely by the relevant payment provider.
We may collect and store transaction-related information such as order history, payment status, membership status, invoice details, and billing records.
4. How We Collect Information
We may collect personal information when you:
- Visit our website
- Create an account
- Join a membership
- Purchase merchandise or products
- Subscribe to magazine content
- Register for events
- Access member-only areas
- Submit a contact form
- Sign up to email updates
- Use discount codes or partner offers
- Enter promotions, competitions, or giveaways, where applicable
- Contact us by email or through the website
- Interact with our social media or advertising campaigns
We may also collect information automatically through cookies, analytics tools, pixels, and similar tracking technologies.
5. How We Use Your Information
We may use your personal information to:
- Provide access to our website and services
- Create and manage your account
- Process orders, memberships, and payments
- Deliver magazines, merchandise, or other products
- Provide access to member-only content
- Manage subscriptions and recurring billing
- Register you for events
- Send membership updates and service notifications
- Respond to enquiries and support requests
- Send newsletters, marketing emails, and promotional offers
- Improve our website, content, products, and user experience
- Personalise content, offers, and communications
- Manage partner offers and member benefits
- Detect fraud, misuse, or security risks
- Comply with legal, tax, accounting, and regulatory obligations
6. Marketing Communications
If you sign up to receive updates, create an account, purchase a product, join a membership, or otherwise consent to marketing, we may send you emails about Powerhouse Mag content, memberships, products, events, partner offers, promotions, and platform updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us at:
Even if you unsubscribe from marketing emails, we may still send you important service-related emails, such as order confirmations, account notices, membership updates, payment notices, or legal updates.
7. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, measure website performance, understand user behaviour, and support marketing activities.
Cookies may help us:
- Keep you logged in
- Remember your preferences
- Analyse website traffic
- Understand which pages are popular
- Improve website performance
- Measure advertising effectiveness
- Deliver relevant marketing or retargeting campaigns
You may be able to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
8. Analytics and Advertising
We may use third-party analytics and advertising tools, such as Google Analytics, Meta Pixel, email marketing platforms, or similar services.
These tools may collect information about how users interact with our website and may help us measure traffic, improve campaigns, and show relevant advertising.
Third-party platforms may use their own cookies, tracking technologies, and privacy policies.
9. Disclosure of Personal Information
We may share personal information with trusted third parties where necessary to operate our business and provide our services.
This may include:
- Website hosting providers
- Payment processors
- Email marketing platforms
- Delivery and shipping providers
- Event ticketing or registration platforms
- IT and security providers
- Analytics and advertising platforms
- Professional advisers, such as accountants, lawyers, or consultants
- Business partners where required to provide member benefits or partner offers
- Government, regulatory, or legal authorities where required by law
We do not sell your personal information.
10. Partner Offers and Third-Party Websites
Powerhouse Mag may provide access to partner offers, discounts, events, products, or third-party websites.
If you click a third-party link, redeem a partner offer, or provide information directly to a third party, their privacy policy and terms will apply.
We are not responsible for the privacy practices, security, content, products, or services of third-party websites or partners.
11. User-Generated Content
If you submit comments, reviews, photos, event content, applications, messages, testimonials, or other user-generated content, we may collect and use that information for platform, community, editorial, promotional, or marketing purposes.
You should not submit personal information you do not want made public if the feature allows public display.
12. Promotions, Competitions, and Giveaways
If Powerhouse Mag runs promotions, competitions, giveaways, or prize-related activities, we may collect personal information required to administer the promotion.
This may include your name, contact details, eligibility information, entry details, and any other information required under the relevant promotion terms.
Separate terms and conditions may apply to each promotion.
13. How We Store and Protect Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Security measures may include:
- Secure website hosting
- Password-protected accounts
- SSL encryption
- Access controls
- Secure third-party payment processing
- Regular website and system maintenance
- Limiting access to authorised personnel and service providers
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
14. Account Security
If you create an account with Powerhouse Mag, you are responsible for keeping your login details secure.
You should not share your password or allow others to access your account.
If you believe your account has been accessed without permission, contact us immediately at:
15. Accessing and Correcting Your Information
You may request access to the personal information we hold about you.
You may also request that we correct information that is inaccurate, outdated, incomplete, or misleading.
To request access or correction, contact us at:
We may need to verify your identity before processing your request.
16. Deleting Your Account or Information
You may request that we delete your account or certain personal information by contacting us.
In some cases, we may need to retain certain information for legal, accounting, tax, fraud prevention, dispute resolution, or business record purposes.
To request deletion, contact:
17. International Disclosure
Some third-party service providers we use may store or process data outside Australia.
Where this occurs, we take reasonable steps to ensure your personal information is handled securely and in accordance with applicable privacy obligations.
18. Data Retention
We keep personal information for as long as reasonably necessary to provide our services, manage accounts, process transactions, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.
When personal information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it.
19. Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 without appropriate parental or guardian consent.
If you believe a child has provided personal information to us without consent, please contact us at:
20. Privacy Complaints
If you have a concern or complaint about how we handle your personal information, please contact us first so we can try to resolve the issue.
Contact:
Please include your name, contact details, and a description of your privacy concern.
We will review your complaint and respond within a reasonable timeframe.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on our website with a revised effective date. Continued use of the website after changes are published means you accept the updated Privacy Policy.
22. Contact Us
For questions about this Privacy Policy, personal information, account data, or privacy requests, please contact:
Powerhouse Mag
Email: admin@powerhousemag.com.au
Website: powerhousemag.com.au